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Queen Elizabeth Hospital Birmingham

Birmingham · University Hospitals Birmingham NHS Foundation Trust

At a glance

Switchboard
0121 371 2000
Address
Mindelsohn Way, Edgbaston, Birmingham B15 2GW
A&E
Emergency department for people aged 16 and over
Visiting hours
11am to 8pm · 2 visitors per patient
Parking
From £4.40 for up to 1 hour · free in Blue Badge bays

Last checked · Report something wrong · Regulated in England by CQC

If someone is seriously ill or injured and their life is at risk, call 999.

For urgent medical help that isn't life-threatening, use NHS 111 or call 111.

Phone numbers

The switchboard can put you through to any ward or department.

Phone numbers and opening hours
ServiceNumberHours
Main switchboard0121 371 2000—
Free car park shuttle bus (to book)07780 484001Shuttle runs Monday to Friday, 7am to 7pm

Visiting hours

Visiting hours by ward type
WardDaysTimes
Adult wardsEvery day11am to 8pm
  • Adult wards: Up to two visitors per patient at a time. Named carers aren't counted as visitors. You can ask the nurse in charge about visiting outside these hours.

Wards can change their visiting arrangements at short notice. Call the ward before you travel.

Parking

Patient and visitor parking is in Car Parks A and D, run by Q-Park. Pay when you're ready to leave — cash, credit or debit card.

Parking charges
Stay up toCost
1 hour£4.40
3 hours£6.60
4 hours£7.70
5 hours£8.80
6 hours£9.80
8 hours£10.90
24 hours£21.90

Blue Badge holders: Parking is free in designated disabled bays. In Car Park A, take your badge to the Q-Park office on level 2 to validate your ticket. In Car Park D, press the exit intercom and show your badge to the camera.

  • Weekly ticket for patients, visitors and carers: £30.60 (confirm with the Q-Park operator over the intercom before buying).
  • Free parking in assigned areas for patients with a long-term or serious condition who need daily or regular treatment, such as radiotherapy, renal care or chemotherapy, with the right authorisation.

Parking details checked 24 October 2026.

Queen Elizabeth Hospital Birmingham (QEHB) is on Mindelsohn Way in Edgbaston and is run by University Hospitals Birmingham NHS Foundation Trust.

Emergency department

  • QEHB has an emergency department for people aged 16 and over. It doesn’t treat under-16s, except in life-threatening situations.
  • One person can accompany a patient at any time in majors, and in the minors, injuries and assessment areas.
  • The trust publishes live emergency department waiting times on its own website.
  • Drop-off areas are outside the main entrance and the emergency department. Stopping isn’t allowed on the red lines outside the emergency department.

Visiting rules

These rules apply across the trust’s hospitals.

  • Adult wards: 11am to 8pm, up to two visitors per patient at a time. Ask the nurse in charge about visits outside these hours.
  • Named carers, paid or unpaid, aren’t counted as visitors and are encouraged to stay if needed.
  • Open visiting is available for families and carers of patients at the end of life, living with a learning disability or autism, living with dementia, or recovering from a brain injury.
  • Visitors are welcome at mealtimes.
  • Children’s wards and neonatal units: parents can visit at any time. One other adult can visit with a parent present. Two nominated grandparents (or another named adult) can visit for a two-hour slot between 11am and 8pm.
  • Maternity has its own visiting guidelines.

Car parks and Blue Badge bays

  • Car Parks A and D are for patients and visitors. Pay only when you’re ready to leave, as underpaid tickets are rejected at the exit barrier.
  • Blue Badge bays are in Car Park A, Car Park D, on Mindelsohn Way near the hospital entrance and Cancer Centre, and at the East Block Day Unit.
  • If you’re dropped off or picked up in Car Park A, the patient needs to go with the driver to the Q-Park office.

Getting there

  • The trust gives B15 2GW as the postcode for sat nav. The NHS website lists B15 2WB for the same address.
  • By road, the hospital is reached from the city centre along the A38 Bristol Road, and is near junction 4 of the M5.
  • For bus, train and cycling routes, see the trust’s getting to QEHB page.

Frequently asked questions

What is the phone number for Queen Elizabeth Hospital Birmingham?

The switchboard for Queen Elizabeth Hospital Birmingham is 0121 371 2000.

What are the visiting times at Queen Elizabeth Hospital Birmingham?

Visiting on adult wards is from 11am to 8pm, with up to two visitors per patient. Named carers aren't counted as visitors. Open visiting is available for families and carers of patients at the end of life, living with a learning disability or autism, living with dementia, or recovering from a brain injury.

How much is parking at Queen Elizabeth Hospital Birmingham?

In Car Parks A and D it costs £4.40 for up to 1 hour, £6.60 for up to 3 hours, and up to £21.90 for 24 hours. A weekly ticket is £30.60. Parking in designated disabled bays is free for Blue Badge holders.

Does the emergency department at Queen Elizabeth Hospital Birmingham treat children?

The emergency department doesn't treat patients under 16, except in life-threatening situations. If someone's life is at risk, call 999.

Is there a shuttle bus from the car parks?

Yes. A free shuttle bus runs between the car parks and the hospital, Monday to Friday, 7am to 7pm. To book, call 07780 484001.

What postcode should I use for sat nav?

The trust gives B15 2GW for the hospital on Mindelsohn Way, Edgbaston. The NHS website lists B15 2WB for the same address.

Sources

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